Who we are
The Warehouse Health Club is the trading name of The Warehouse Health Club Aberdeen LTD. We take your privacy seriously and as such have laid out the following privacy notice in line with the General Data Protection Regulation 2018.
By using our facility, website or any of our services you agree to be bound by the policies set out in this privacy notice. We are fully committed to protecting the privacy and safeguarding the use of your personal information and we will look to keep this privacy notice updated, therefore check back here regularly to review any amendments. (last updated 25/05/2018)
What data we collect and how we use it
We collect and process your personal information (such as name, date of birth, contact information, bank account and payment information and information relating to health conditions and usage) in order to administer your accounts and subscriptions with us – to process orders, payments or applications submitted by you.
We also use it to carry out our obligations in relation to any agreement or contract you have with us including any subscription to our service, or to verify your identity.
We will not share your data with any third party other than those utilised to service our business or if legally obligated to do so. External partners (processors) may be utilised to perform tasks including but not limited to: processing payments, making bookings, marketing, accounting and account management – we agree terms with all our partners to ensure that they all comply with high levels of confidentiality and best practice in privacy and security standards in line with the General Data Protection Regulation 2018.
We are committed to ensuring that your information is secure. In order to
prevent unauthorised access or disclosure, we have put in place a number of
electronic, physical and administrative procedures to safeguard and secure the
information we collect and store.
Information about products and services and marketing
From time to time we may send you details of products and services that may
be of interest to you via email or text. This is only if you opt to receive this
information, via informed opt-in consent or via legitimate interest, whereby
you could reasonably expect to hear from us following a recent enquiry,
purchase, content download or referral from someone you know
Your rights and keeping our records up to date and accurate
You can opt out from any promotional, non-essential or marketing content at
any time by clicking the unsubscribe link in an email or by contacting us
You may also contact us directly to request information about what data of
yours is recorded by us, how it is stored and what it is. If you would like a copy
of the information held on you please write to us. You also have the right to
lodge a complaint with a supervisory authority if you feel your privacy has
In general we retain and process personal data for a reasonable period following initial enquiry, purchase or the lapsing of an account with us. Certain records such as health screening forms may be retained for a longer period, in
line with fulfilling contractual obligations of due care to our customers and
visitors, in line with industry standards.
Third party sites, apps and services
We cannot be responsible for the privacy policies and practices of other
websites, apps or services even if you access them using links from our sites, or
during the delivery of our services. We recommend that you check the policy
of each site you visit, any apps you use or any third party services that you may
We advise Members and visitors to ensure that if they are to take photos or
record video on the premises, that no other individual appears in the footage .
We do occasionally arrange filming or photographs for use on our Social Media
or other communications. All due care will be taken to ensure that no one
appears in filming or content created by us without expressing consent to be
included. If you find you do appear in error, and would like an image or video
of you to be removed from our Social Media channels or communication
please contact us immediately.
A cookie is a small file, downloaded on to a device when the user accesses
certain websites. Cookies are then sent back to originating website on each
subsequent visit. Cookies are useful because they allow a website to recognise
a user’s device and help to analyse web. Cookies allow web applications to
respond to you as an individual.
We use a social media pixel to monitor interactions with certain social media
You can choose to accept or decline cookies. Most web browsers automatically
accept cookies, but you can usually modify your browser setting to decline
cookies if you prefer. This may prevent you from taking full advantage of the
Disclosing your information to others
Other than the disclosures referred to in this policy, we will not sell, distribute
or lease your personal information to third parties unless we have your
permission or are required by law to do so.